We've detected that Javascript is not enabled. It is required for an optimal survey taking experience.
Please check your browser's settings and make sure Javascript is turned on. Learn how to enable Javascript.

Skip survey header

TAPS Charter Satisfaction Survey

1. Select date of your recent charter. This question requires a valid date format of MM/DD/YYYY.

calendar

2. How would you rate your recent TAPS Charter?

Space Cell	Overall Rating
Charter	Reset star selection 1 out of 5 stars for Charter: Overall Rating 2 out of 5 stars for Charter: Overall Rating 3 out of 5 stars for Charter: Overall Rating 4 out of 5 stars for Charter: Overall Rating 5 out of 5 stars for Charter: Overall Rating

3. Please tell us how we can improve.

3. How would you rate your driver?

Space Cell	Rate
Driver	Reset star selection 1 out of 5 stars for Driver: Rate 2 out of 5 stars for Driver: Rate 3 out of 5 stars for Driver: Rate 4 out of 5 stars for Driver: Rate 5 out of 5 stars for Driver: Rate

4. How could our driver improve?

4. How would you rate the condition of our shuttle bus?

Space Cell	Rate
Shuttle Bus	Reset star selection 1 out of 5 stars for Shuttle Bus: Rate 2 out of 5 stars for Shuttle Bus: Rate 3 out of 5 stars for Shuttle Bus: Rate 4 out of 5 stars for Shuttle Bus: Rate 5 out of 5 stars for Shuttle Bus: Rate

5. Please describe.

5. How would you describe your experience with our administrative process?

Space Cell	Rate
Our Form	Reset star selection 1 out of 5 stars for Our Form: Rate 2 out of 5 stars for Our Form: Rate 3 out of 5 stars for Our Form: Rate 4 out of 5 stars for Our Form: Rate 5 out of 5 stars for Our Form: Rate
Communication	Reset star selection 1 out of 5 stars for Communication: Rate 2 out of 5 stars for Communication: Rate 3 out of 5 stars for Communication: Rate 4 out of 5 stars for Communication: Rate 5 out of 5 stars for Communication: Rate
Billing	Reset star selection 1 out of 5 stars for Billing: Rate 2 out of 5 stars for Billing: Rate 3 out of 5 stars for Billing: Rate 4 out of 5 stars for Billing: Rate 5 out of 5 stars for Billing: Rate

6. Please explain.

6. How likely are you to recommend TAPS Charter Services to a colleague or affiliate?

7. Please tell us the main reasons that you wouldn't recommend TAPS Charter Services?

Administrative process
Condition of the shuttle bus or van
Our Driver
Price
Service was not delivered as agreed upon
All of the above
Other Please enter an 'other' value for this selection.

7. Anything you'd like to add?